A 60 mins Ticket Response Warranty
Our tech support team is online nonstop to handle all your help inquiries. Every single ticket you submit to us will be addressed within no more than 60 minutes. If your case demands help from an admin, we will forward the ticket to the person on shift and will notify you that the issue will soon be resolved.
Top–class Customer Assistance Service
We will be online for you 24x7x365 to provide you with guidance and customer support and to help you with any trouble that you may encounter whilst administering your virtual server. We can easily support all pre–installed software, plus your OS, server admin panel (with respect to the VPS type) and the Website Control Panel made solely by our company.
An Intuitive Help Section
In the Website Control Panel that comes free of charge along with your virtual server, you’ll find an informative Help zone, that includes all that you should be informed about when organizing your web–sites and software packages. We have integrated a wide range of how–to articles and reviews and video tutorials that demonstrate the basic website maintenance responsibilities in an easy to comprehend fashion.