Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help section built into your Website Control Panel offers a collection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could possibly come across, they are compiled by our support team of accomplished technicians.

  • Top quality support service
  • Educational Video Clips

  • For all of you who wish to learn how to solve a regularly encountered problem by watching a training video, we’ve added a compilation of video tutorials to our Website Control Panel. All the instructional videos are short and easy to comprehend. They offer visual presentations of different site administration techniques.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 customer service and include a sixty–minute ticket response guarantee. Our practiced customer service technicians will be available 24/7/365 and will rectify any issue that you might stumble upon within less than one hour after the customer support ticket submission. Normally, a response will be provided to you within 20 minutes.