Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service team is educated to immediately take care of all our Linux cloud website hosting customers’ inquiries and assistance inquiries. Through our ticketing system, you will be able to post your issue and a support crew member will likely return to you within maximum 1 hour. In reality, practice shows that the ordinary resolution time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our crew of qualified professionals is going to be on the web for you 24x7x365 to answer to all your queries and to sort out any trouble that you may have. You are able to post a help and support ticket from your Website Control Panel or drop an e–mail message whenever. In addition, on business days, you are able to phone us or work with the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Mahmoud Academy’s Control Panel delivers an extensive knowledge base that’s incorporated into all sections. In each part, you’ll find a Help button that will load for you a list of step–by–step tutorials on how to work with a selected option or carry out a selected action. Additionally, we have created information training videos so you might get a better idea of the Control Panel’s interface.